Role and responsibilities

• Provide one-to-one support for children and young people in a variety of environments, including at
  school, in the hospice, hospital, at home, in the community or via online video, audio or messaging.
• Onboard new referrals, assess their needs and develop an action plan
• Support peer-to-peer support groups
• Contribute to the monitoring and evaluation of the service and provide written reports of all the work
  undertaken as required
• Promote service user involvement and facilitate service user feedback
• Implement and follow Hope’s safeguarding policy and procedures for children and vulnerable adults
• Liaise with schools, colleges and other organisations
• Deliver presentations in person and online to promote the work of Hope
• Work with other members of the service delivery team to share good practice, attend team meetings
  and contribute to the development of Hope
• Record keeping, ensuring client notes are accurate
• Attend regular supervision
• Observe safe working practices at all times and follow all of Hope’s policies and procedures
• Support the delivery of the youth volunteer leadership programme (Y-Team)
• Organise and oversee administration for all sessions, groups and activities