This is the Hope Team

This is the Hope Team

Young, fun and hugely passionate about helping young people in need, meet the brilliant team at Hope Support Services. If you have any questions please feel free to reach out to them directly.



I have been working in the non profit sector for over 20 years and joined Hope in 2018. I love being part of a team that makes a real difference to the lives of the children and young people that we support. No two days are the same at Hope and I learn something new every day. Away from work I have a young family who keep me on my toes and up to date with the latest trends…..


Operations Manager

I joined the Hope Team as an Administrator back in 2013, soon after finishing college. It’s been a privilege to be involved in Hope’s development throughout the years, and getting to see so many young people receive the vital support they need. When I’m not trying to do clever things with spreadsheets at Hope or attempting to be witty on the Instagram page, I can usually be found planning my next travel adventure or (unsuccessfully) training my pet rats to fetch…


Service Development Manager

I have worked with children and young people across a variety of different settings. This has included a charity organisation supporting individuals with special educational needs, a pre-school and a specialist school. In addition to this, I have worked in both the Clinical and Educational Psychology sector, providing support for children and young people with social, emotional and mental health needs. Most recently, I have worked within social care whereby I supported families, offering practical help and emotional support whilst empowering them to address various challenges. I also have a degree in Clinical Psychology, awarded by the University of Worcester.

In my spare time, you will find me at a food market or walking my two lovely dogs, Ralph and Hugo. I also love getting creative and upcycling furniture!


Fundraising Manager

After Oxford University and a career in tech and the arts, I am excited to be raising funds for the important work being done by everyone here at Hope. I’m amazed every day by the dedication and talent of the entire team, and privileged to learn about the huge difference our work can make in the lives of young people and their families, and I’m so, so grateful to all the people and organisations who help to support our work. On the personal side, I recently moved to Hereford, and I have two daughters plus a border collie puppy that keep me busy when I’m not at work, and I love to sing in choirs and knit badly!


Youth Support Worker

I have worked at Hope Support for 3 years and love it. I work face-to-face doing groups, one-to-ones and activities. Before this I worked in a local hospice for approx. 12 years part- and full-time supporting children and young people who had somebody in their family with a life limiting illness.

I Have counselling skills, and can also provide bereavement support for children and young people. I love socialising and going out for coffee and I love a good book.


Youth Support Worker

 have been fortunate enough to work with children and young people across a number of different settings here in the UK and oversees. I have been involved in a number of community projects over the years and more recently have started my own music classes for under 5’s within Herefordshire. I studied performing arts at the university of Winchester and then went on to qualify as a primary school teacher in 2013. 

I am a Mum of two wonderful little people who keep me on my toes. In my spare time I enjoy singing, performing and getting out in nature with my family.


Online Support Worker

I have always had a desire to help people and make a difference where it really matters. I have worked with vulnerable children and young people in both the education and non-profit sector, working in a secondary school and volunteering in an eco-village called Nyumbani in Kenya, enabling orphaned children, affected by HIV, the provision to access education. I studied Psychology with Counselling at the University of Wales, Newport and have special interests in Additional Learning Needs, Mental Health Issues, Eating Disorders and Suicide Prevention. I am excited and proud to be a member of the team at Hope.   

In my spare time, I am a proud mother to my gorgeous daughter, Georgia and enjoy music, reading and climbing mountains to watch the sunrise.

Sessional Support Worker

Sammy Jay

I have a varied background working with  children and young people in playwork, youth work and education in different settings across Shropshire and Herefordshire. I studied youth and communities at Newi, Wrexham and to date have enjoyed working for both statutory and voluntary organisations over the last 15 years.  I have worked for Hope since 2010 and am proud to have received the Award for Excellence as a Macmillan professional. I love to travel, cook and eat crumpets, but most of all I love being out in the sunshine!

Online Support Worker


I have always had a passion for working with children and young people. I have been lucky enough to work as an SEN teaching assistant in schools, primary age, secondary and a specialist school, providing individualised care and education to vulnerable young people and those with SEND. I have worked at a Hospice, providing care and support for the patients and their families, here I gained the knowledge of how to support young people when someone they love is diagnosed with a life limiting illness. I am currently studying a foundation degree in counselling, and I am excited to be extending my knowledge on how best to help young people going through such hard times.

I am a proud Mum to two gorgeous little boys, and a Step-Mum to two beautiful girls, who all keep me smiling. In my spare time you’ll find me splashing in puddles with my boys or enjoying a coffee and cake in a local café. I also love to go on spontaneous adventures with my little family and have fun days out.