Need support for young family members?
We can help.

Need support for young family members?
We can help.

Hope is a UK charity founded in 2009, that provides support to young people when a family member is diagnosed with a life-threatening illness.

We support young people aged 5-25, from the moment of diagnosis for however long we are needed.

Why Hope?

Young people in a family health crisis can find the uncertainty of their family member’s life-threatening illness particularly distressing. They can find it difficult to share worries with family or friends – fearing they will be a burden to them and even add to the problem – so can become isolated, marginalised, frightened and angry. The issues they face can lead to disengagement with education, family members and peers and, in some cases, unhealthy coping mechanisms.

Support from Hope helps young people to re-engage with their education, their family and their friends – even making new friends who genuinely understand. Early intervention and continual support can prevent long-term mental health issues which otherwise could last into adulthood.

Discover more

How we help

Hope online supports young people across the UK, by offering low level one-to-one support via video call, audio call or messaging. Young people aged 13+ can also join our monitored Facebook group, to meet and share with peers in similar situations.

However young people access our support, we provide active links with other local services, signposting on where necessary to provide the best all-round support for each young person.

Local services available

In parts of Herefordshire, we also offer three face-to-face services; youth sessions, ‘Hope on the Road’ activities, and one-to-one support. These sessions offer a chance to explore targeted topics including emotions, coping strategies, living with uncertainty and more.

For young people, by young people

Hope is no ordinary charity, we’re unique. We’re not just a charity for young people, we’re a charity of young people. Take a look here to find out how the young volunteers in  Hope’s Y-Team work to drive the service forwards.

Referring somebody to Hope

Our support is available across the UK right from the moment of diagnosis and for however long we’re needed, whatever the outcome for the patient. Referring young people to Hope means you can take a major concern off the family’s shoulders, knowing that during this difficult time someone is offering appropriate support to their young family members.

Professionals and family members can all refer to Hope directly on our website – simply fill in this online form here.

Rest assured

Hope Support Services is a registered charity and the support we offer is free of charge. All of our Wellbeing Advisors are DBS checked, and are recruited following our safer recruitment policy.

We take safeguarding very seriously, with all staff receiving training on a regular basis – they also have access to Hope’s Safeguarding Leads during all support sessions and activities should any safeguarding issues arise. Our safeguarding policy and procedure can be found at the bottom of the page.

Hope Support Services point of contact

Hope Support Services
Overross House
Ross Park
Ross-On-Wye
Herefordshire
HR9 7US

Call us on 01989 566317
Or mail to help@hopesupport.org.uk